Returns & Exchanges
At Jetty, we want you to love every piece you wear, which is why we offer a seamless 30-day return window for all unwashed and unworn apparel. If your fit isn't quite right, we are committed to making it right with a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with tags attached into the mailer and affix the prepaid shipping label provided via our portal.
- 3.Drop Off the Shipment
Hand your package to the designated carrier or drop it off at any authorized shipping location to start the transit process.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or store credit will be processed within 5 to 7 business days.