Returns & Exchanges

At Jetty, we want you to love every piece you wear, which is why we offer a seamless 30-day return window for all unwashed and unworn apparel. If your fit isn't quite right, we are committed to making it right with a quick exchange or a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the original items with tags attached into the mailer and affix the prepaid shipping label provided via our portal.

  • 3.
    Drop Off the Shipment

    Hand your package to the designated carrier or drop it off at any authorized shipping location to start the transit process.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund or store credit will be processed within 5 to 7 business days.